Privacy Policy

1. Information We Collect

1.1 Personal Information

When you interact with our Site, we may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Company name

• Any other details you provide when contacting us or signing up for our services

1.2 Non-Personal Information

We automatically collect non-personal information when you visit our Site, including:

• IP address

• Browser type and version

• Device type

• Referring URL

• Pages visited and time spent on the Site

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information collected to:

• Provide, operate, and improve our services

• Respond to inquiries and communicate about our services

• Personalize your user experience

• Monitor and analyze Site usage to enhance functionality

• Ensure security and prevent fraudulent activities

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us with website hosting, analytics, and customer service.

• Legal Compliance: If required by law, we may disclose information to comply with legal obligations, enforce agreements, or protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and collect analytical data. You can disable cookies in your browser settings, but some Site features may not function properly.

5. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Security

We take reasonable precautions to protect your information. However, no data transmission over the internet is completely secure. You acknowledge that you provide your information at your own risk.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing personal information.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Opt out of marketing communications

• Withdraw consent for data processing

To exercise these rights, contact us at hello@matrixidc.co.uk.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

Matrix IDC Ltd
Suite 4, Sterling House
Shrewsbury Business Park
Shrewsbury, Shropshire, SY2 6LG

Email: hello@matrixidc.co.uk

Phone: 01743 247030